Riedel Communications privacy policy
The protection of your personal data on the occasion of your visit to our website is an important concern for us. Your data is protected in accordance with statutory provisions. In the following, we would like to inform you about the nature and scope of the processing of personal data through this website in accordance with Article 13 of the General Data Protection Regulation (GDPR).
I. Information on the responsible controller
Riedel Communications GmbH & Co. KG
Uellendahler Straße 353
42109 Wuppertal, Germany
Tel.: +49 (0) 202 - 292 - 90
E-mail: info@riedel.net
II. Information on the data protection officer
Our external data protection officer is happy to answer any questions about data protection:
Mr Arndt Halbach from GINDAT GmbH
Wetterauer Str. 6, 42897 Remscheid, Germany
E-mail: datenschutz(at)gindat.de
Tel. +49 (0) 2191 - 909 430
III. Data processing through the website
Your visit to our website is recorded. We generally collect the following data that your browser sends to us:
- IP address currently used by your computer or your router
- Date and time
- Browser type and version
- Operating system of your computer
- Webpages you visit
- Name and size of requested file(s)
- URL of referral website, if applicable
This data is only collected for the purposes of data security, improving our website offer and analysing errors on the basis of Art. 6 (1) f) GDPR. We reserve the right to use this data in the event of system abuse in order to determine the reasons and the trigger of the abuse, as well as to take legal action if necessary. In addition, the IP address of your PC is only analysed in anonymised form (shortened by the last three digits).
You are able to visit our website without providing information on your identity.
We would like to point out that data transmission on the internet (e.g. communication by e-mail) can have security gaps. It is not possible to provide complete protection of data from access by third parties. You should therefore send us confidential data by another means, e.g. by post.
Applications
Please apply exclusively via our career portal. Unfortunately we cannot process applications by e-mail or post for data protection reasons.
The data controller processes the personal data of applicants for the purpose of managing the application procedure. The legal basis is Section 26 (1) 1) German Data Protection Act (Bundesdatenschutzgesetz – BDSG). The processing may also be carried out electronically. This is particularly the case if an applicant sends relevant application documents to the controller by electronic means. If the data controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the data controller does not conclude an employment contract with the applicant, the application documents will be deleted after the advertised position has been filled, taking into account the statutory provisions, provided that no other legitimate interests of the data controller conflict with such deletion. Another legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the German General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG). For this purpose, the data will be stored for six months after completion of the application process and then deleted.
If you have consented to be included in our talent pool, we will also store your data in order to take your application data into account for other vacancies in our company. For this purpose, we store your data for 12 months and delete it afterwards. The legal basis is your consent in accordance with Art. 6 (1) a) GDPR.
Contact information
Personal data (such as your name, address data or contact details) which you voluntarily disclose to us, for example in connection with a request or otherwise, will be stored by us and only processed for correspondence with you and only for the purpose for which you have provided us with this data. The processing of this data is based on our legitimate interest in a prompt response to enquiries from interested parties on the basis of Art. 6 (1) f) GDPR.
Registration
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those within the scope of our site or technical changes, we will use the e-mail address specified during registration. We will process the data provided during registration only based on your consent per Art. 6 (1) a) GDPR. You may revoke your consent at any time with future effect. An informal e-mail making this request is sufficient. The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Secure data transmission
In order to protect the security of your data during transmission, we use state-of-the-art encryption techniques (SSL) via HTTPS.
IV. Recipients of personal data
We may utilise service providers in connection with data processing in order to perform and execute processes.
Specifically, we use service providers for our applicant portal and for hosting our website.
Contractual relationships are established with our service providers, which meet the requirements of Art. 28 GDPR; the contractual provisions contain the statutorily required points on data protection and data security.
V. Newsletter
If you subscribe to our company's newsletter, the data in the respective input mask will be transmitted to the data controller. Registration for our newsletter takes place in a double opt-in procedure. This means that, after registration, you will receive an e-mail asking you to confirm your registration. This confirmation is required so that no one can register with other people's e-mail addresses. When registering for the newsletter, the user's IP address and the date and time of registration are stored. This serves to prevent misuse of the services or the e-mail address of the data subject. Data will not be passed on to any third parties. An exception exists if there is a legal obligation to disclose. The data will only be used for sending the newsletter. The subscription to the newsletter can be cancelled by the data subject at any time. Likewise, consent to the storage of personal data can be revoked at any time. For this purpose, there is a corresponding link in every newsletter. The legal basis for data processing after registration for the newsletter by the user is Art. 6 (1) a) GDPR if the user has given their consent. The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) German Unfair Competition Act (Gesetz gegen den unlauteren Wettbewerb – UWG).
Description and purpose: We use rapidmail for sending newsletters. The provider is rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany. Among other things, rapidmail is used to organise and analyse the dispatch of newsletters. The data entered by you for the purpose of receiving the newsletter will be stored on the servers of rapidmail in Germany. If you do not want any analysis by rapidmail, you must unsubscribe from the newsletter. We provide a link for this in every newsletter message. For the purpose of analysis, the e-mails sent with rapidmail contain a tracking pixel, which connects to the servers of rapidmail when the e-mail is opened. In this way, it is possible to determine whether a newsletter message has been opened. Furthermore, with the help of rapidmail we can determine whether and which links are clicked on in the newsletter message. All links in the e-mail are tracking links, with which your clicks can be counted.
Legal basis: The legal basis for data processing is Art. 6 (1) a) GDPR.
Recipient: The data recipient is rapidmail GmbH.
Transmission to third countries: The data is not transmitted to third countries.
Duration: The data stored by us within the scope of your consent for the purpose of the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of rapidmail after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members' area) remain unaffected by this.
Revocation option: You have the option to revoke your consent to data processing with effect for the future at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Further data protection information: For more details, please refer to the data security information of rapidmail at: www.rapidmail.de/datensicherheit. For more information on the analysis functions of rapidmail, please see the following link:
https://www.rapidmail.de/wissen-und-hilfeVI. YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Telephone: +353 1 543 1000, Fax: +353 1 686 5660, E-mail: support-deutschland@google.com ("Google" or synonymously "YouTube"). We have integrated the service with a two-click solution. Only when you click on the corresponding placeholder will a connection to Google's servers be established. When a video is viewed on YouTube, a connection is established to the YouTube servers. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, you enable YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. Further information about handling user data can be found in the data protection declaration of Google at:
www.google.de/intl/de/policies/privacy
As a registered user of the YouTube platform, you can also control the extent to which your user behaviour may be collected and used by Google via the YouTube platform's comprehensive advertising settings. YouTube is used to help make our website appealing. The legal basis is your consent in accordance with Art. 6 (1) a) GDPR. You can revoke this consent at any time below. If consent is not required, the legal basis in this case is Art. 6 (1) f) GDPR.
VII. Twitter
Functions of the Twitter service have been integrated into our website and app. These functions are offered by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, IRELAND. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter's privacy policy, please go to
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
VIII. Facebook plugins (Like & Share Button)
Our website includes plugins for the social network Facebook, provider Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Facebook plugins can be recognised by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see
developers.facebook.com/docs/plugins/
When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook "Like button" while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook's privacy policy at
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
IX. Google Tag Manager
We use the service called Google Tag Manager from Google. "Google" is a group of companies and consists of Google Ireland Ltd (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and other affiliates of Google LLC.
We have concluded a data processing agreement with Google. Google Tag Manager is an auxiliary service and only processes personal data itself for technically necessary purposes. Google Tag Manager takes care of loading other components, which in turn may collect data. Google Tag Manager does not access this data.
For more information on Google Tag Manager, please see Google's privacy policy.
www.google.de/intl/de/policies/privacy
Please note that American authorities, such as intelligence agencies, could potentially gain access to personal data that is inevitably exchanged with Google due to the Internet Protocol (TCP) when this service is integrated, due to American laws such as the Cloud Act.
The basis for data processing is Art. 6 (1) f) GDPR.
X. Google reCaptcha
We use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") on this website. This function is primarily used to distinguish whether an entry is made by a natural person or is abused by machine and automated processing. The service involves sending the IP address and other data that may be required by Google for the reCAPTCHA service to Google. This service is carried out due to our legitimate interest in preventing abuse and spam. The legal basis is Article 6 (1) f) GDPR.
The use of Google reCAPTCHA may also result in the transmission of personal data to the servers of Google LLC in the USA.
Further information on Google reCAPTCHA and Google's privacy policy can be found at:
https://www.google.com/intl/de/policies/privacy/
Further information on Google reCAPTCHA and Google's privacy policy can be found at:
www.google.com/intl/de/policies/privacy/
XI. GoogleAdWords and Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising programme of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-mail: support-deutschland(at)google.com . We use conversion tracking within the framework of Google AdWords. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and been redirected to this page. Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. They will then not be included in the conversion tracking statistics. The storage of "conversion cookies" is based on your consent in accordance with Art. 6 (1) a) GDPR. You can revoke this at any time below. You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy:
https://www.google.de/policies/privacy/
You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
You can change your settings at any time via the cookie settings below.
XII. Google Analytics Remarketing
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-mail: support-deutschland(at)google.com . This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you on one end device (e.g. mobile phone) depending on your previous usage and surfing behaviour can also be displayed on another of your end devices (e.g. tablet or PC). If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalised advertising messages can be displayed on every device on which you log in with your Google account. To support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics data to define and create target groups for cross-device ad advertising. You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; follow this link:
https://www.google.com/settings/ads/onweb/
The aggregation of the collected data in your Google account is based exclusively on your consent, which you can give or revoke at Google (Art. 6 (1) a) GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the data collection is based on Art. 6 (1) f) GDPR. The legitimate interest results from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes. Further information and the data protection provisions can be found in Google's privacy policy at:
XIII. Google Maps
This website uses the map service Google Maps via an API. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-mail: support-deutschland(at)google.com.
In order to actively use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA, where it is then stored. The provider of this website has no influence on this data transmission.
The legal basis is your consent in accordance with Art. 6 (1) a) GDPR. You can revoke this consent at any time below.
More information on the handling of user data can be found in the Google privacy policy:
XIV. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Ltd ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-mail: support-deutschland(at)google.com. Google Analytics uses "cookies" – text files that are stored on your computer and enable analysis of your visit to the website. The information obtained by the cookie regarding your use of the website is generally transmitted to a Google server in the USA, where it is then stored. In the event that IP anonymisation is activated on this website, your IP address will first be shortened by Google within the member states of the European Union or in other contractual states of the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would like to point out that Google Analytics has been expanded on this website with the code "anonymizeIp", in order to ensure the anonymised collection of the IP address.
Google uses this information on behalf of the operator of this website in order to analyse your use of the website, to compile reports on website activity and to provide other services relating to website use and Internet use to the website operator. The IP address transmitted by your browser in connection with Google Analytics is not combined with other data held by Google.
The basis for data processing is your consent in accordance with Art. 6 (1) a) GDPR. You can revoke your consent at any time with effect for the future by configuring the appropriate setting in our cookie consent tool below.
Google processes some of your personal data in the USA. There is currently no adequacy decision by the EU Commission for a data transfer. The appropriate level of data protection is therefore ensured through use of the EU standard contractual clauses.
The data sent by us and linked to cookies are automatically deleted after 14 days. The deletion of data whose retention period has been reached takes place automatically once a month.
You may prevent the storage of cookies by configuring your browser software settings accordingly; however, we would like to point out that, in this case, you may not be able to use the full functionality of this website.
XV. Microsoft Clarity
We use Microsoft Clarity to better understand the needs of our users and to optimise the offer on this website. With the help of Clarity's technology, we get a better understanding of our users' experiences (e.g. how much time they spend on which pages, which links they click on or what they like and dislike). This helps us to align our offer with the feedback of our users. Microsoft Clarity uses cookies and other technologies to collect information about the behaviour of our users and their end devices (in particular the IP address of the device, this is only collected and stored in anonymised form, screen size, device type, browser, location, language). Clarity stores this information in a pseudonymised user profile. This data is neither used by Microsoft Clarity nor by us to identify individual users nor is it combined with other data about individual users. You can find further information in the Microsoft Clarity privacy policy. If you would like to read more about Microsoft Clarity or how Microsoft might use your data, please visit: https://privacy.microsoft.com/en-us/privacystatement. The legal basis for processing this personal data using cookies is Art. 6 (1) (1) a) GDPR. You can revoke your consent with effect for the future at any time below.
XVI. Salesforce
We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter "Salesforce").
Salesforce Sales Cloud is a CRM system and enables us, among other things, to manage existing and potential customers as well as customer contacts and to organise sales and communication processes. Use of the CRM system also enables us to analyse our customer-related processes. Customer data is stored on Salesforce's servers. Personal data may also be transferred to salesforce.com Germany GmbH's parent company, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.
Details of the Salesforce Sales Cloud functions can be found here: https://www.salesforce.com/de/products/sales-cloud/overview/.
Use of Salesforce Sales Cloud is based on Art. 6 (1) a) GDPR, the consent can be revoked at any time below.
Salesforce has Binding Corporate Rules (BCR) that have been approved by the French data protection authority. These are binding internal company regulations that legitimise the internal transfer of data to third countries outside the EU and the EEA. Details can be found here: https://www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellen-hoechste-da.html.
For details, please refer to Salesforce's privacy policy: https://www.salesforce.com/de/company/privacy/
XVII. Cookiebot
Our website uses a cookie consent tool from the company Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter: "Cookiebot").
We use this service to store your cookie preferences. This data processing is carried out pursuant to Art. 6 (1) f) GDPR on the basis of our legitimate interest in providing a cookie consent management service for website visitors. In this context, your browser may transmit personal data to Cookiebot.
The data is deleted as soon as the purpose of its collection has been fulfilled.
For more information on handling transmitted data, please refer to the Cookiebot privacy policy:
https://www.cookiebot.com/de/privacy-policy/
You can prevent the collection and processing of your data by Cookiebot by deactivating the execution of script code in your browser or by installing a script blocker in your browser. In this case, you will be asked again for your decision for cookies every time you call up a page or sub-page.
XVIII. Cookies
Cookies are used in our website offer. Cookies are small text files that are saved by your browser and stored on your computer. The use of cookies allows the website offer to be designed in a more user-friendly manner. For instance, it is possible to recognise the user for the duration of the session, without the user being required to constantly re-enter their user name and password. Cookies do not cause any damage to your computer and are deleted after your session is ended. The basis for data processing is Art. 6 (1) f) GDPR.
Some of the cookies we use are deleted directly after you close your browser ("session cookies").
Other cookies remain on your terminal device and enable your browser to be recognised when you next visit the website ("persistent cookies").
Data processing in connection with cookies, which only serve to facilitate the functionality of our website offer, occurs on the basis of our legitimate interest pursuant to Art. 6 (1) f) GDPR.
In all other cases, we only use cookies with your consent. The legal basis is therefore Art. 6 (1) a) GDPR. You can revoke your consent at any time by changing your cookie settings below.
If you do not wish to use cookies, you can configure your browser to prevent the storage of cookies. However, please note that, in this case, you may not be able to use the full functionality of our websites.
XIX. Your rights
According to Articles 15–21 GDPR, you may exercise the following rights with respect to personal data we store provided the relevant requirements of the GDPR are met.
You can request information pursuant to Art. 15 GDPR about your personal data processed by us.
If inaccurate personal data is processed, you have a right to rectification in accordance with Art. 16 GDPR.
If the legal requirements are met, you can request the deletion or restriction of processing (Art. 17, 18 GDPR).
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent will not affect the legality of the processing carried out on the basis of the consent until revocation.
Right of objection according to Art. 21 GDPR
The data subject has the right at any time to submit an objection to the processing of their personal data, which takes place on the basis of Art. 6 (1) e) or f) GDPR, for reasons arising from their particular situation; this also apples to profiling based on one of these conditions.
XX. Statutory deadlines for the erasure of data
Insofar as no statutory retention obligation applies, the data will be deleted or destroyed once it is no longer required for fulfilling the purpose of data processing. Various deadlines apply to the retention of personal data. For instance, data of tax relevance is generally stored for ten years, while other data is typically retained for six years in accordance with provisions under the German Commercial Code (Handelsgesetzbuch). Furthermore, the storage period may also be determined by statutory limitation periods, which may generally amount to three years in the case of Articles 195 et seq. of the German Civil Code (Bürgerliches Gesetzbuch), for example, or in certain cases up to even thirty years.
XXI. Right to lodge a complaint with a supervisory authority
In accordance with Art. 77 GDPR, each data subject has the right to lodge a complaint with a supervisory authority, if they believe that the processing of their personal data is in violation of the GDPR. The competent supervisory authority in data protection matters is, for example, the state data protection officer of the federal state in which our company has its registered office.
The State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf, Germany
Tel.: +49 (0)211/38424-0
Fax: +49 (0)211/38424-999
E-mail: poststelle@ldi.nrw.de