Riedel Communications Expands with New US Office

Riedel Communications relocated its US headquarters to a new facility in Glendale, California. “Our significant growth in the US over the last two years – we almost doubled our revenues each year – brought us to a point where we needed to optimize our approach”, said Riedel’s Business Development Director Paul Rivens.

The company, which in the past shared offices both on the East and on the West Coast with other companies, moved to their new 3,200 square foot building in Glendale, CA, close to its former Burbank address. “It was obvious that we needed to take a step forward. Having our own building allows us to optimize our business processes, to have a central warehouse with a significantly larger stock and do repairs directly here in the US”, said Kelly Fair, Riedel’s Sales Manager.

“After analysing the situation we came to the conclusion that a combination of centralizing administration and logistics along with decentralizing sales and service will lead to the best results for our customers”, explained Rivens. The new headquarters consolidates all central services such as the warehouse, administration, commissioning, logistics and repairs. In addition, Riedel established East and the West Coast service hotlines and a network of Riedel service personnel in key customer locations like New York, Dallas, Montreal and Los Angeles. “We’re just about to add more people to our US team”, said Rivens.

Riedel has invited engineers and other prospective intercom users to its “Riedel Tuesday” session to be held on September 9th in the new office. These free training seminars take place on the second Tuesday of each month. Information about dates and other “Riedel Tuesday” locations can be found on the Riedel website www.riedel.net.

Riedel Communications Inc. can be reached at (914) 819-0495 (East Coast), (818) 241 4696 (West Coast) or sales-us@riedel.net.